Refunds & Cancellations
Effective July 2026 · Version 2026-07
This policy explains cancellations and refunds for memberships and for purchases made through the Centennial Market.
Memberships and subscriptions
Paid memberships renew on a recurring basis. You can cancel at any time from Settings → Billing; cancellation stops the next renewal and you keep access through the end of the current paid period.
If you were charged in error, contact us within 30 days and we will review the charge and issue a refund where appropriate.
Marketplace purchases
Physical goods sold by participating vendors in the Centennial Market may be returned in accordance with the vendor’s stated return window shown at checkout, typically within 30 days of delivery for unused items.
Digital products, downloads, and completed coaching sessions are generally non-refundable once delivered, except where required by law.
How to request a refund
Start a refund or return request from your order in Market → Bookings/Orders, or contact us through the Contact page. Approved refunds are issued to the original payment method.
Disputes
Please contact us before filing a card dispute so we can resolve the issue directly and quickly.